Elevate your style with unique bag charms and bag accessories.

Frequently asked questions

LUONNI Q&A

How long is the shipping time?

When your order is placed, please allow 7 to 10 business days for your order to arrive. If you have any issues with shipping, please contact us at luonnistore@gmail.com Please include your order number in the email.

Thank you for your patience and supporting our small business.

How to contact us?

An email can be sent to luonnistore@gmail.com

Please include your order number in the subject line of the email for we can assist promptly and quickly.

What is LUONNI'S return policy?

We do accept returns within 30 days from your delivery date. We do not accept exchanges (due to limited items). For a return please email us at luonnistore@gmail.com and include your order number on subject line.